Field Service Management

Powered by OnSIGHT

Built specifically for Oracle NetSuite, OnSIGHT helps teams schedule smarter, improve visibility, and keep operations moving.

Tablet and two smartphones show a map-based field service app with a calendar and file upload screen nearby (on left and right).
OnSIGHT Field Service Management - NetSuite Dashboard Laptop View

Field Service Management Built for Oracle NetSuite​

Manage your field service operations directly within Oracle NetSuite. Whether you’re scheduling technicians, managing work orders, or tracking service requests, OnSIGHT keeps your entire team connected in real time.

Additionally, live wallboard dashboards provide instant visibility into daily operations, while built-in SLA reporting helps your team meet service commitments. As a result, your team can prioritize work faster, improve productivity, and deliver exceptional customer service.

Real-Time Visibility

Streamlined Scheduling

Data-Driven Insights

Customer Satisfaction

Certified NetSuite
Connectivity with OnSIGHT

The Solution for Oracle NetSuite

OnSIGHT is a certified Oracle NetSuite SuiteApp that connects your field technicians with your back-office operations. Instead of switching between disconnected systems, your team manages work orders, scheduling, customer information, and service updates from one platform.

Because OnSIGHT works directly within Oracle NetSuite, information stays synchronized in real time. As your business grows, the platform scales with you while reducing manual processes, improving visibility, and helping your team deliver better customer service.

Learn more about OnSIGHT on Oracle SuiteApp.com, the official marketplace for certified Oracle NetSuite applications.

OnSIGHT Field Service Management - NetSuite Dashboard Mobile View

Product Features

Everything you need to
run a smarter Field operation

OnSIGHT brings the power of Oracle NetSuite into the field, helping your team work faster, stay organized, and deliver exceptional service every day.

Work Order Scheduling

Schedule, assign, and manage work orders using intuitive calendar views and intelligent dispatch tools.

Work Order Status

Monitor work order progress in real time with configurable status updates and technician visibility.

Rapid New Order Generation

Create new work orders from sales orders, projects, support cases, or standalone service requests.

Progress Monitoring

Track technician productivity, project progress, and customer work orders with customizable dashboards.

Wallboard Views

Display live KPIs, technician activity, and operational dashboards throughout your organization.

Time Estimates

Estimate labor hours before scheduling or manually adjust service times for greater accuracy.

SLA Reporting

Track response times and service level agreements to improve customer satisfaction and accountability.

Priority Review

Prioritize service requests using intelligent workflows, customer priority, and business rules.

Invoicing Dashboard

Monitor invoicing performance with real-time dashboards, saved searches, reports, and KPIs.

Our Clients

Trusted by Organizations
That Keep Operations Moving

Organizations across North America rely on OnSIGHT to streamline field service operations, improve technician productivity, and deliver outstanding customer service.

Because OnSIGHT connects directly with Oracle NetSuite, your team can schedule work faster, respond more quickly, and maintain real-time visibility across every work order. As a result, businesses improve efficiency, strengthen communication, and provide better service from the office to the field.

We’re proud to partner with organizations that rely on OnSIGHT
to power their field operations every day.

Ready to Join our
Growing list of Success Stories?

See how OnSIGHT helps organizations like yours simplify field service operations, improve productivity, and support your technicians every day.